Not showing to an appointment without warning or cancelling in advance.
If you are to schedule an appointment and not show to the appointment without warning or calling, there is a fee and/or reduction in gift certificate value!
This is non-negotiable.
Postponing a previously scheduled appointment.
We allow one cancellation and reschedule. Upon the 2nd+ reschedule or cancellation we will require either:
1. a deposit (30% of service price) to hold the appointment
2. Add a fee to the total upon showing for another booked appointment.